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Responsible play

Free games should stay fun. Here is how to keep them that way, and where to get help.

Last updated: 25 October 2026

Keep it fun

Virto Mat is free, has no real-money play and no prizes. Even so, any game can take up more time than you meant. These tips help keep play a light part of your day.

  • Decide how long you want to play before you start, and stop when the time is up.
  • Take regular breaks. Step away from the screen, stretch and have a drink of water.
  • Play because it is fun, not to escape stress or difficult feelings.
  • Do not let play get in the way of sleep, work, study or time with people you care about.
  • Remember that doing well in a free game does not mean you would do well at real-money gambling.

Signs to look out for

It may be time to take a break if you:

  • play for longer than you planned, again and again;
  • feel irritable or low when you are not playing;
  • hide how much time you spend playing;
  • start thinking about real-money gambling to chase the feeling of a win.

Tools we offer

  • Take a break: ask Player Care to pause your account for a period you choose.
  • Restrict your account: ask us to limit your account.
  • Delete your account: remove it yourself at any time from your account page.

Use the Player Care form or email [email protected] and a person will reply.

Adults only

Virto Mat is for adults aged 18 and over in the UK. If you share a device with children, sign out after playing and consider parental control software such as the controls built into your phone, tablet or computer.

Free, confidential help

If gambling or gaming is affecting you or someone close to you, these UK organisations offer free, confidential support: